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<p class=MsoNormal align=center style='text-align:center;line-height:25.0pt'><b><span
style='font-size:16.0pt;font-family:华文中宋'>邮政行业（市西邮政局）<span lang=EN-US>2012</span>年向社会公开承诺</span></b></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>&nbsp;</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>为更好地接受社会各界的监督，落实我区</span><span
lang=EN-US style='font-size:14.0pt'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>三高两少</span><span lang=EN-US style='font-size:14.0pt'>”</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>目标，进一步加强市西（长宁静安）邮政局行风建设，切实提高工作效率和提升服务水平，市西（长宁静安）邮政局郑重承诺如下：</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>1</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、向社会提供</span><span lang=EN-US style='font-size:14.0pt'>365</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>天</span><span lang=EN-US
style='font-size:14.0pt'>“</span><span style='font-size:14.0pt;font-family:
仿宋_GB2312'>全天候</span><span lang=EN-US style='font-size:14.0pt'>”</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>的信报邮件投递服务，信件日日投、早报早投、日报日投；订户发现《解放日报》、《文汇报》、《新民晚报》等主要报刊短缺，可拨打邮政</span><span
lang=EN-US style='font-size:14.0pt'>11185</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>电话或各支局服务监督电话（见附件），以便及时收到补报。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>2</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、向社会提供挂号函件签约投箱服务（即用户与所在邮政投递支局签订协议，所有挂号函件一律投送至用户信箱内）；长宁区内共设置</span><span
lang=EN-US style='font-size:14.0pt'>75</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>个邮民联系箱，加固邮民服务沟通联系渠道。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>3</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、加快本市互寄给据邮件查询答复时限，确保邮件在法定查询期限内，自受理用户提出查询之日起</span><span
lang=EN-US style='font-size:14.0pt'>7</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>个工作日内反馈查询结果。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>4</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、各邮政普遍服务网点设置便民服务箱，提供就近区域便民指路、党报党刊现场阅览服务；利用明信片宣传党风廉政建设、消防安全知识等；开通</span><span
lang=EN-US style='font-size:14.0pt'>11185</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>客服热线主动征询用户意见服务；在加油站、便民站等提供邮政延伸服务。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>以上承诺欢迎社会各界进行监督。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>服务电话：</span><span lang=EN-US
style='font-size:14.0pt'>62314390</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>监督电话：</span><span lang=EN-US
style='font-size:14.0pt'>62315159</span></p>

<p class=MsoNormal style='line-height:25.0pt'><span lang=EN-US
style='font-size:14.0pt'>&nbsp;</span></p>

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